Terms of service

Business and contact.

Eastern Jewelry is operated by YUAN GAN JEWELRY INTERNATIONAL (HONG KONG) CO., LIMITED （原感珠寶國際（香港）有限公司）.

Business registration address
Room 102, 1/F, The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong.

Customer care
16607586380@163.com
9:00 AM–1:00 AM the following day (UTC+8).

The Hong Kong business registration address is not the dispatch or returns address. Dispatch and approved returns are handled in mainland China.

Website purpose.

This website displays jewelry design concepts for discovery and inquiry. It does not offer public prices, a shopping cart or online payments. A saved design or inquiry does not place an order. Our team confirms actual jewelry, availability, specifications and any separate order or service terms individually.

Order confirmation.

For an actual order arranged separately with our team, the agreed description, amount, currency, delivery and applicable policy are set out in your confirmation. Orders are paid in full according to the confirmed amount and currency. Dispatch, returns and aftercare are handled directly by our team outside this website. Online payments are not available through this website. Future online payment options and their terms will be confirmed before use.

Editorial imagery.

AI-created jewelry concepts and licensed editorial films communicate a visual direction. Displayed concepts do not establish available inventory, actual material specifications, certificates, workshops or customer deliveries. These details are confirmed separately for each actual order.

Cooperation inquiries.

Partnership applications and joining are free. Actual purchase and project terms are agreed separately. An inquiry does not establish an agency relationship, exclusivity, commission or guaranteed income.

Applicable rights.

Nothing in these terms is intended to exclude rights that cannot lawfully be excluded. Specific order and service terms must be reviewed together with applicable policy and law.